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  1. Question! As an ad agency, do you run Facebook ads on your clients ad account or do you run all your clients ads inside your agencies own ad account? How do you suggest an agency piece together those components?

  2. Is it based on the ad account or the pixel/dataset? Im running many different businesses ads in each ad account. Does this matter? I always figured it was based on the pixel

  3. Thanks for the content Ben, I actually have one leads campaign and one ig traffic campaign active,both on adv+ audience with interest suggestion, the targeting initially was great but after 10 days it’s starting reaching people not in target, what do you do in this case?

  4. It's really, really depressing when an ad account / pixel that used to perform well, all of a sudden doesn't even indicate that the ads are showing to people. Maybe they only show to ghosts. ONLY the impression + amount spent go up, nothing else. I mean my ads didn't suddenly become super terrible to the point it doesn't get even a casual like or post save at $10 per ad set, for example. Damn, Facebook is tough. Tough to reach the customer service, tough to get a refund for money that went to the wind, tough to fix issues. Oh well.

  5. Well, in my experience, not all "old" ad accounts will continue success. I had a failry good performing ad account, left Facebook ads for nearly a year, and when I returned, I don't even get post likes or saves, which is super weird. I contacted Facebook and now it's 3 days and no response. So maybe, just maybe, new ad accounts, datasets, etc. perform just as well. My only option is to create new ones, and hopefully that's a "nuclear fix". Wish me luck.

  6. Request review

    We noticed some unusual activity, so your ad account has been disabled. If you believe that this was a mistake, please answer these questions so we can investigate.

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    what should i do in this case? I sent allready everything needed but they still send me a message that they can't verify it

  7. I would like to ask if I want my customer to chat with me about my product in messenger. What is the best way of selecting campaign and optimize it? Normally, I use engagement and then select message. Is this a correct method? Any advice would be really appreciated. Thank you

  8. exactly and agree on what you shared. But now Meta keep telling people can directly use conversion objectives instead of running step by step to build the audience and machine learning part, are they trying to fool people and earn the easy money instead of helping people grow their business?

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  10. Why my fb ads playing more in outside area then the targeted area ?and i am doing open targeting.
    and can you give me idea for small medical clinic how to target right audience sir?

  11. Hi Ben! How long do you recommend running the campaign to warm up the new account?

    Before starting the conversion sales campaign in broad?

    Thank you
    Tony

  12. I didn't know I needed "The Nutty Professor" references as an analogy for new Meta accounts 🤣 I gotta watch it again tonight. GREAT editing and great info as usual! This has been really helpful for setting expectations for clients with new brands. Thanks Ben!

  13. Hey Ben. My product is a digital product and can easily be scaled to the entire of US, UK, AUS etc. this creates a pretty large audience of 200 million +

    Would you recommend only focusing your location targeting on say a randomly select few of US states rather than the entirety of the US? That way smaller audience sizes will help optimise better then the audience can be scaled..

  14. I'll summarize 10min in 10s : Do not use broad at the very start, neither ASC+, and minimize the number of variables in the ad account (very few ads / adsets / campaigns to let the budget spend more on each of them).
    You're welcome

  15. i have tested this and it's true. sadly i have a winnner product which i run in a new ad account and it didin't work at all i mean high CPC and so on, so i decided to use my usual ad account (been using it for like a year) and the product start selling right away

  16. Would you recommend going for warm/hot traffic that's more likely to convert straight away with a new ad account? Or also ok to go for listicles and pre-sale pages, which is way colder traffic? After watching your video I should say it's a good idea to focus on warm traffic in the beginning, isn't it?

  17. Hey Ben that video is helpful, I've been also following this setup.
    I'm setting up a lead gen campaign for my solar panel business using instant forms.
    I'm getting good click numbers, but not many leads are actually filling out the form.

    I'm showcasing everything upfront in the creatives, figuring highly interested people would convert. Is there anything else I can do to improve the conversion rate on the form itself?

  18. Hey Ben – is it worthwhile checking in on ads every day or so and turning off the bad performers when you have a conversion campaign with the pixel/conversions API turned on? I tend to wait 10 days before changing things as you recommend. Surely Meta's AI knows when to push/remove budget from the poor performers by this stage without us interfering??

  19. If data of the learning phase is based on ad sets and each change to a ad sets deleted all the data and resets the learning phase then why does it matter if the ad account has thousands of data?? Where does facebook says they use data of the whole ad account bc all they mentiob is that they use the data of each single ad set for itself (learning phase) !

  20. Hey Ben, enjoy the content!

    Regarding the traffic campaigns. I am using a new ad account (from an agency) but I am still using my old pixel which has maybe 35 conversions under its belt.

    I had a call with Meta a few days ago and asked for their advice on how to test new products, they indeed suggested running traffic campaigns for 2 weeks first and then create an advantage+ sales campaign. Which according to them is their best learning model for low ticket sales.

    I would love to hear what you think of this.. because I am literally about to launch 4 campaigns with traffic objective in order to gather data and learn which creatives I shouldn’t use.. I am doing this so I can understand which products I should focus on for the incoming demand due to summer..

    Would love to hear your feedback, sorry for the lengthy message 😅

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